Frequently Asked Questions

Q: When will my item ship?

A: Once payment has been received, your item will ship within 1-2 business days via USPS or Fedex. A tracking number will be issued for every purchase for your convenience. Depending on your location, delivery times may vary. Within the United States, estimated delivery is 2-5 business days. International orders, estimated delivery is 6-10 business days. Please note: Monatomic Gold is not responsible for any customs delays or additional charges and/or duties tax.

Q: Do you ship to my country?

A: We ship anywhere in the world.

Q: What are my payment choices?

A: We offer Visa, Mastercard, Discover, American Express, Paypal and Google Checkout as payment options for your convenience.

Q: Why is International Shipping more expensive?

A: We use USPS Express Mail International for all international orders. This service provides you with a tracking number on your order as well as faster delivery time.

Q: If I need to return my purchase, when will my credit appear on my account?

A: Credits usually take 7-10 business days from the time we receive your item(s).